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The Computer User Support Specialist acts as the primary contact for end-users facing technical issues with computer systems, software, and hardware. Knowledge of various software platforms including Windows, iOS/Android, Microsoft Office, McAfee HBSS and HIPS, Citrix VDI, SharePoint, TCP/IP networking, and Microsoft Active Directory.
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Well versed in providing White Glove VIP/ Concierge Services, Home / Remote support to ALL BMO CM (Capital Markets) end user community. Provide IT end-user support for disaster recovery and emergency response activities in the event of emergencies at local site.
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Create end-user and departmental documentation NONESSENTIAL SKILLS AND EXPERIENCE: Intermediate knowledge of local & wide area network (LAN and WAN) systems Apple systems and products (iOS/macOS) experience a plus Help Desk Institute (HDI) CompTIA A+CompTIA Network+CompTIA Security.
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Ensures the daily operation and long-term health of the end user device ecosystem including but not limited to device management tools such as Jamf, MECM and Microsoft InTune. Ensures health and security of over 3000 end user devices with various operating systems such as Microsoft Windows, macOS, iOS, and Android devices.
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Job Title: Desktop Support Location: Austin, TX Description: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
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Bachelor Degree in related field or equivalent experience in technology support, network administration, and support activities in multi-user network environments. Experience with the following technologies is a plus: JAMF MDM ServiceNow administration JavaScript Cisco/Meraki access points/switches/routers Microsoft Windows Server 2008 R2-2012 R2 Microsoft RDS Server Microsoft DHCP & DNS Services Microsoft Dynamics SL Microsoft Skype for Business & Teams Microsoft Office 365, CRM, Lync, SharePoint, Intune Microsoft SQL Server Microsoft System Center ShorTel PBX/Call Center/ Telephony Equipment VMWare vSphere.
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Experience with desktop support and imaging tools. 3+ years of experience in desktop support. Work with all aspects of company Information Technology systems to support 1000 users in multiple locations.
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Provision collaboration and network services within Cisco Call Manager, Cisco Unity, Cisco IM/Presence/MRA, Cisco Emergency Responder, Office 365 and Microsoft Teams. Skills that get you noticed: Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, MPLS WAN design, Arista switch deployment, HPn Wireless/Mist, and Palo Alto NGFWs∯*∯ •Understanding of network security principles and best practices.
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3+ years of experience in networking support. We offer free trade training and license exam preparation through Lee Company University (LCU), our very own NCCER accredited trade school. We offer meaningful assistance programs like Chaplain services, an on-site / mobile clinic, and an emergency assistance fund.
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Puerto Rico and the United , visit our web site: Qualifications Under limited supervision, serve as the multi-site IT Support at Skywood Recovery Center or nearby locations to provide local networking, wireless, phone and end user assistance in support of the sites information technology resources and supported applications.
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Provide onsite/remote end user support on multiple computer platforms: Windows, Macintosh, UNIX and mobile devices working from a World's Leading GPU Manufacturer Campus. Provide onsite/remote end user support on multiple computer platforms: Windows, Macintosh, UNIX and mobile devices.
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Preferably some experience with operations and security across Amazon Web Services (AWS), Microsoft Azure or Google Cloud Platform (GCP). Prior experience must be as an Information Security Analyst, Security focused Network Admin/Engineer or Systems Admin/Engineer.
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Provide end-user testing of new software releases/builds, entering software defects into Microsoft Azure DevOps (ADO) Experience with IT and Help Desk technologies, including Microsoft Azure DevOps (ADO), other ticketing systems, VPNs, Office 365 Suite Windows 11, Microsoft Teams, and knowledge of laptop technologies is strongly preferred.
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RESPONSIBILITIES Advanced End User System Support·Provides support for incidents and problems escalated from our tier 1 and tier 2 support teams with a particular focus on PC hardware, operating systems, peripherals, IoT, and other issues.
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As a Desktop Support Engineer: Provide onsite/remote end user support on multiple computer platforms: Windows, Macintosh, UNIX and mobile devices. Provide end user support for multiple enterprise applications including e-mail, calendar scheduling, word, spreadsheets, presentations, all Internet browsers.
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network support microsoft office end user jobs Title: technician Company: Nola Public Schools
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