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Experience in using customer support software and e-commerce platforms, such as Zendesk, Salesforce, and QuickBooks. Prior experience in customer service management, with a focus on delivering high-quality, efficient support.
$52,000 - $58,240 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We're looking for a Senior Customer Experience Engineer to help support our Tellius Analytics Platform as we scale it to the next phase. Experience building repeatable processes for customer issue resolution such as building tools, documents, knowledge base, dashboards, workflows for triaging, diagnosis and resolution etc.
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How you’ll make an impact: The Senior Technical Project Manager for the Customer Experience team will partner with a team of Salesforce Engineers to drive the successful implementation of customer service technologies, including AI/ML-based modern agent desktop, routing, chat and voice solutions.
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Passionate and analytical researcher with 6+ years of experience in customer insights, market research, or a related field. The role requires the Senior Experience Researcher - Customer insights to support Aledade's VOC (Voice of the customer) program along with customer research initiatives, partnering with various teams to translate insights into actionable strategies, and effectively communicating findings to stakeholders.
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We are looking for a Customer Experience Associate to be a part of our growing CX team. Experience utilizing a ticketing system in a customer-facing role in the past. [Full Time] Customer Experience Associate at Osmind (United States) | BEAMSTART Jobs Customer Experience Associate Osmind United States.
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As the regional leader of Customer Experience, you will be highly data-driven and make strategic decisions regarding end-to-end customer-facing experiences and understanding the voice of the customer.
$172,900ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Chick-fil-A is on Forbes Lists for Best Customer Service (2024), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022.
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As a Manager in the Customer Strategy team you have demonstrated experience planning across media and channels, development and management of campaigns that produce measurable Return on investment and can work across multiple of our core vertical markets (Insurance, Financial Services, Non-Profit, Retail, Automotive, Travel, Media and Entertainment, B2B, High Tech.
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At Mr. Rooter Plumbing, you don’t need prior customer service experience or college degrees to join our team. After your initial training, you’ll be in you’ll work with management and dispatchers delivering a first-class customer experience to homeowners.
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In addition, the Customer Experience representative supports operational excellence by supporting process conformity and improvement. The Customer Experience Representative helps grow top-line sales by driving the customer experience.
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1-2 years prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred. The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Willingness to always provide a five-star experience. - Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas.
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As a Customer Service Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness at the front counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile.
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Resolves customer inquiries and complaints fairly and effectively. - Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
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Title: customer experience Company: Fireclay Tile
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