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Take responsibility for governing the incident management, problem management, and post-incident review processes end-to-end, collaborating with Service Management peers, Site Reliability Engineering (SRE), business and technology teams, and external vendors to ensure all KPIs are met and a high standard of management and reporting is consistently achieved.
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Professional experience aligned to ITIL Service Management practices for Incident and Problem Management. Responsibilities include Major Incident Management, Problem Management, Post-Incident Reviews, reporting, operational improvements, and stakeholder engagement.
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Preferred Qualifications: Master’s degree in Engineering or closely related field; Evidence of successful prior teaching experience at the community college level; Experience with the Canvas learning management system; Ability to use modern educational technology such as multimedia-based instruction.
Part-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and. Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, - Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
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Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
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Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
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Strong SQL knowledge Data warehousing concepts Data prep ability to connect data across different sources to solve a problem Critical thinking & Problem-solving Attention to detail Domain knowledge.
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Technical/Functional Skills Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps.
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Strategic planning and fundraising: In coordination with Faculty Directors and Executive Director, helping to develop and launch new project ideas that could include - e.g., the ethical implications of artificial intelligence, augmented reality, cyberattacks and hacking, drones, data and privacy problem sets, and risks endemic to condominium technologies.
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Under administrative direction, the Prevention and Problem-Solving Manager provides management functions for HSH's Preventions and Problem Solving interventions and programs to prevent San Franciscan's on the cusp of losing housing from entering the homelessness response system and those experiencing homelessness resolve their homelessness given that there is not enough subsidized housing in SF to exit those experiencing homelessness to permanent supportive housing.
$137,540 - $175,552 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Oversees the Firm’s ITSM framework and governance in partnership with the Director of Service Management, inclusive of incident management processes, problem management routines, technical change management processes, IT asset management, knowledge management, service request management, and the planning and controlling of configuration items (CIs) and their interrelationships.
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Excellent problem-solving skills and ability to troubleshoot CNC machine issues. Proficiently operate one or more of the following CNC controls: Mazak, Doosan, HAAS, and Fanuc. Knowledge of Mazak, Doosan, HAAS, and Fanuc CNC controls.
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Utilize MasterCAM or other CAM software for programming and generating tool paths. Experience with MasterCAM or other CAM software required. Set up and operate CNC machines to perform precision machining operations.
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Performs brief evaluation, consultations, and psychotherapy for Veterans presenting to this Primary Care team with a full range of behavioral health difficulties (e.g., mood and anxiety difficulties, modifications in lifestyle behaviors such as diet and exercise that may contribute to physical health issues such as chronic pain, insomnia, obesity and diabetes, problem substance use, stress management, grief counseling, coping and problem-solving skills, etc.
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Guide teams through complex problem solving or process improvement, modeling the use of LEAN, Six Sigma, or similar improvement methodologies, as well as effective team discipline and group problem solving processes.
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problem job Title: net developer Company: Cognizant
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