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A bachelor’s degree or 3+ years of relevant experience in: Analytics and data visualization with the ability to translate data into actionable insights Customer experience journey mapping across the customer life cycle (Learn, Onboard, Use, Support, Leave.
$90,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Job: As a Senior Customer Service Representative (Sr. CSR), you'll be part of our Tools & Outdoor Contact Center team as a hybrid employee. Effectively and professionally oversee all Affiliate & Trade Customer inquiries - calls, email, web, and fax transactions to ensure satisfaction, while consistently leading and hitting Stanley Black & Decker's Key Performance Indicator's (KPIs)Consistently improve and manage customer communication flow on Export OrdersSales Order Management of Affiliate & Trade Customer ordersThe Person: You always strive to do a good job.
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Senior Customer Service Representative-United States- New Britain, CT, Towson, MD or Valley City, OH-HybridCome build your career. In this role you’ll get to: Act as a liaison to meet and exceed Affiliate and Trade Customer expectationsCross Functional Interaction with Supply Chain Partners Domestically & InternationallyHold a higher level of customer service professionalism, call escalationsAbility to analyze data and report findings.
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The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager.
$35.25 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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At Mr. Rooter Plumbing, you don’t need prior customer service experience or college degrees to join our team. · Following Our Mr. Rooter Plumbing Process – You’ll follow our proven process, from greeting the customer to closing out the service job.
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1-2 years prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred. - Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines.
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The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. - Resolves customer inquiries and complaints fairly and effectively. - Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Recommends and implements programs to support customer needs. - Quickly adaptable to changing priorities and customer needs. - Ability to deal with customer frustrations while still maintaining that positive attitude.
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Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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Has a sense of urgency for customer requests. Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network. Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency.
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Ability to communicate effectively with Flight Crew, Cabin crew and departments in at London-Heathrow (LHR) or Customer Airline bases. Ensure the BA and Customer line maintenance operation for station/area operates to BA, Customer, EASA, CAA and/or FAA compliance standards.
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Role Summary: The Supervisor Customer Service oversees the execution of running a safe, on-time and regulatory compliance operation at the departure gates by ensuring tools and equipment are available and working for employees to perform their job functions effectively at Horizon Air. As a people leader, the Supervisor Customer Service leads and establishes priorities for the team to assist with customer relations to ensure passenger service standards are maintained and exceeded.
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Team members are responsible for providing quality customer service as well as activation and technical support. The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
$15.5 an hourExpandApply NowActive JobUpdated Today
Title: customer specialist Company: British Airways Plc
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