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IT Help Desk Support Specialist (Hybrid) page is loaded. IT Help Desk Support Specialist (Hybrid) The IT Help Desk Support Specialist will Provide courteous, professional customer service and technical assistance, as well as assist the user community and other IT personnel to troubleshoot, maintain and resolve computer hardware and software issues.
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As a IT Help Desk Manager (MSP), you will lead a team of 15 L1-L3 technicians. Due to our continued growth, we are currently seeking a IT Help Desk Manager (MSP) with previous experience working for a Managed Services Provider.
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The Help Desk Technician delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing system, operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier III technicians.
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Utilizes help desk procedures to document and resolve issues for end user requests. SoFi Stadium and Hollywood Park is seeking an IT Helpdesk Technician II to provide hands-on support across the campus and during events.
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Candidates supporting this function shall have a minimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers.
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When a user submits a ticket or otherwise contacts the help desk, IT Tech Support tracks the ticket/issue and works to identify and address the problem using standard practices and their own experience.
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As an IT Help Desk Manager, you'll mentor, coach, and supervise all help desk staff, manage helpdesk software, oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices, and research, plan, and implement IT related duties.
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American Humane seeks a highly motivated self-starter with superb attention to detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team.
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The Help Desk Support Tech II will support the stable operation of the in-house computer network and provide technical support to O'Neill's internal staff and business partners.
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Description ActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia area. As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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This individual will support Cross the Divide clients with all manner of IT help desk tickets, projects, maintenance, and troubleshooting. Lyra Technology Group is seeking an IT Help Desk Analyst for one of our operating companies, Cross the Divide.
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Softrams, an award-winning healthcare technology company, is looking for a driven, ambitious, IT Help Desk Technician – Tier I who is ready to take on new challenges supporting customer’s mission critical initiatives.
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Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during OMC business hours. Develop performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered.
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Maintaining help desk ticket queues to ensure proper routing and resolution of issues. 2+ years' experience supporting users in a remote help desk environment preferred. Must be willing to carry a mobile phone and provide occasional after-hours support when needed.
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Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, O365, etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft.
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Title: help desk support Company: Bergen Logistics
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