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This role will specifically be responsible for the global strategy to modernize, standardize and globalize contact centers for several CFS service towers, starting with Accounts Payable, Vendor Master and Travel & Expense.
$155,000 - $168,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Stay abreast of industry trends and best practices related to contact center technologies, particularly within the Five9 ecosystem. This role will be responsible for designing, implementing and maintaining Five9 systems to ensure optimal performance and efficiency for our client's contact center operations.
$60 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Contact Center Representative may be the patient's first point of contact and serves as a liaison between patient, provider, practices and clinics as well as insurance providers. Administrative or customer service support background, preferably in a high-volume contact center environment or medical environment.
ExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Serves as the first point-of-contact for patients in a fast-paced call center. Previous experience in a medical reception or similar administrative role or experience providing direct clinical patient care such as working as Medical Assistant, Pharmacy Assistant, Radiology or Lab Technician, Certified Nursing Assistant, Surgical Assistant, etc.
$20.57 - $32.92 an hourPart-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Respond to client email questions and requests/tickets regarding the software application architecture and integrations in the contact center technologies (Siebel, Genesys, NICE-inContact, Nuance, Virtual Hold, Active Directory, SAP, Mainframe, Filenet, MARCS, Clarity, Oracle, SQL Server.
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They should have practical experience with CCaaS capabilities like delivering customer service journeys across channels, supporting complex and personalized customer engagements, managing contact center employee resources and agent engagement, and delivering customer and operational insights.
Full-timeRemoteExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The Engagement Specialist is truly the first point of contact for a patient and will be responsible for introducing the patient to WellBe and all the great benefits they qualify for. One (1) year sales experience in an appointment setting, lead generation, insurance sales, vacation sales, preferred.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Contact center platform consolidation / modernization, cloud migration. This position plays a pivotal role in the alignment of business vision, technology strategy and investment portfolio execution in our Contact Center and Service Transformation team.
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ELS is hiring for the position of Contact Center Supervisor in Orlando, Florida. ELS is hiring for the position of Contact Center Supervisor in Orlando, Florida. Certification in call center management or related field (optional, but a plus.
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Follows directives from Contact Center Manager, supports new initiatives, and uses creative problem solving to streamline the call-center production. Southern HVAC is seeking a PM Shift Contact Center Supervisor to join our Maitland, FL team.
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Acts as a liaison between Contact Center team members and MGH practice managers and staff to ensure shared responsibilities and hand-offs between the Contact Center and hospital departments are working as designed to support department and organizational goals; works with Contact Center Manager to mitigate as needed.
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We are looking to hire a highly motivated Contact Center Ops Analysis Director to direct and oversee GEICO’s Business Intelligence strategies. Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful performance data insights.
$143,000 - $224,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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This position acts as a proven leader and mentor within BMI FCU. In order to be successful, it is required to master and perform all job functions of the Contact Center Representative II and III positions.
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Define the overall member experience strategy for the Digital Branch and Contact Center through voice, chat, messaging, SMS, and self-service/AI channels. Operational Excellence: Streamline and optimize Contact Center processes to enhance operational efficiency.
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Zoom Contact Center is an omni-channel contact center that's optimized for video and integrated into the same Zoom experience. Zoom Contact Center brings unified communications together with contact center capabilities.
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Title: contact Company: Anytime Health Services
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