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The IT Support Engineer Tier 2 (MSP) will make heavy use of O365, Windows Server, VMware, Azure, and network troubleshooting/administration. The IT Support Engineer Tier 2 (MSP) should have at least a year of MSP experience and be familiar with ConnectWise, Autotask, or other MSP RMM/PSA tools.
$60,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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The IT Service Desk Analyst (Tier 2) MSP will be responsible for maintaining systems, monitoring alerts, and supporting Virtualization, Cloud, and Windows technologies. We are currently seeking a IT Service Desk Analyst (Tier 2) MSP to join a well Established Managed Service Provider based out of Chicago.
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Bytecafe is looking for a top-tier IT Help Desk Technician to drive customer satisfaction through our technical help desk. 1-2 years of relevant IT Help Desk Support experience. Familiarity with most of the following products: Windows Servers 2012, 2016 & 2019, Windows 10, Android/iPhone/iPad, Microsoft Office, Google Apps, Office 365 Remote support best practices.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Keywords:Boston MA Jobs, Tier 2 IT Help Desk Technician, Network, Active Directory, Windows, PowerShell, Microsoft Office 365, PC, Desktop, Support, Networking, Massachusetts Recruiters, Information Technology Jobs, IT Jobs, Massachusetts Recruiting.
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We’re seeking an IT Support Engineer Tier 2 (MSP) to work a hybrid schedule and visit clients in LA as needed. Partial WFH (2-3 days WFH) Configure and install various computer and Windows Servers, up to version 2019.
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Experience providing system administration and Tier 1 Help Desk Support within a Windows and Linux environment. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
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The Computer User Support Specialist will support NETCOM (U.S. Army Network Enterprise Technology Command Center) in providing Tier 2 concierge-like support to more than three hundred users by email, Microsoft Teams, tickets assigned within the Remedy incident tracking system, or walk-in issues.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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2 Years experience with Windows operating systems, terminal hardware, controller hardware and software, and emulation software (Preferred) Provides a single point of contact for end-users to receive Tier 2 support and maintenance within the organization's desktop computing environment.
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As a Computer User Support Specialist, you will provide Tier 2 concierge-like support to more than three hundred users by email, Microsoft Teams, tickets assigned within the Remedy incident tracking system.
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They will work with a global tier 2 &3 IT engineering team and triage escalations from global NOC, and support Oracle Linux, Azure, Microsoft Windows, Dell Hardware, VPN, and desktop security.
$75,000Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Provides general Service Desk phone support and Tier 1-2 desk side support for the organization, including troubleshooting and repairing computer hardware and software, Citrix, and application support.
Full-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Advanced tier 2/3 support, administration and development experience in Teams, Planner, Azure Active Directory, Power BI, PowerApps, Power Automate, SharePoint Online, site collections, and sites/subsites – including OneDrive integration and interoperability with other products in the Microsoft 365 environment.
ExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Provide full backup(s) and Continuity of Operations and Disaster Recovery; restore files and directories in response to user help desk requests, as a tier 2 level of support. Ability to troubleshoot and knowledge of: Networking, SCCM, Imaging processes, Bomgar, Cisco AnyConnect, Arcserve Backup, ServiceNow, CrowdStrike, HPE (SIM) for HP ProLiant Servers / SANS and VM's with Windows Server 2012, 2019, 2022.
ExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Extensive knowledge of Active Directory structures, user and system management, and processes; Windows, Chrome OS, Mac OS, and Linux operating systems, project and change management methodologies, quality assessment and processes, including those of the Project Management Institute (PMI), ADKAR, Six-Sigma, and Information Technology Infrastructure Library (ITIL.
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Manages Azure based services such as Windows Admin Center, virtual machines, storage accounts, function apps, and app services. Provides tier 3 support for M365 and Google domain and connected services and identify any configuration issues or best practice gaps and develop a remediation plan.
ExpandApply NowActive JobUpdated 9 days ago
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