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We are currently seeking a IT Service Desk Analyst (Tier 2) MSP to join a well Established Managed Service Provider based out of Chicago.. The IT Service Desk Analyst (Tier 2) MSP will join an award winning and one of the fastest growing Cloud/Managed Services Providers where employees partake in continual training and regular reviews to fast track your career.. The IT Service Desk Analyst (Tier 2) MSP will be responsible for maintaining systems, monitoring alerts, and supporting Virtualization, Cloud, and Windows technologies.. Experience with ConnectWise Automate/Manage a plus!. Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers.

it service desk analyst

Location : Lombard, IL /

Salary : $60,000 - $80,000
We are currently seeking a IT Service Desk Analyst (Tier 2) MSP to join a well Established Managed Service Provider based out of Chicago. The IT Service Desk Analyst (Tier 2) MSP will join an award winning and one of the fastest growing Cloud/Managed Services Providers where employees partake in continual training and regular reviews to fast track your career.
The IT Service Desk Analyst (Tier 2) MSP will be responsible for maintaining systems, monitoring alerts, and supporting Virtualization, Cloud, and Windows technologies. This position will be a mixed bag between reactive support and proactive support.
2+ Years of MSP experience

REQUIRED
Experience with ConnectWise Automate/Manage a plus!
Experience with Cloud technologies (Azure/AWS)
Experience with Virtualization technologies (VMware ESX or ESXi)
Experience with Windows Server 2016+ Exchange 2016+, Office 365
Experience with administrating Microsoft Active Directory and Group Policy
Salary $60,000 $80,000
401k
Annual Bonus
Certification Reimbursement
Profit sharing
Opportunity Location

Lombard, IL
Proposed Salary

$60,000 - $80,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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