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Prior related work experience in a technical support environment, and/or Service Desk environment preferred (including tools, processes, and methodologies, Telephony systems and ServiceNow etc.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. This position supports customer service, technical support, and customer sales interactions.
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Technical Support Customer Service Representative - Tier 1. A Technical Support Customer Service Administrator is ultimately responsible for utilizing effective troubleshooting to diagnose issues and identifying appropriate solutions (including escalation paths) to ensure the most efficient and optimal customer experience.
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Manage customer technical support and RMA cases through phone and email submission. Minimum of 2 years experience as a Customer Service Representative or in a customer-facing role.
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Collaborate with cross-functional teams, including production, management, sales, marketing, and technical support, etc., to address customer needs and enhance the customer experience.
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The Bilingual Call Center Customer Service Representative will be part of the Patient Advocate team and will be responsible for providing direct support primarily to patients and their families, and occasionally to orthodontic practice staff via phone, email and online chat with respect to technical support, billing and collections, and insurance.
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Associate's degree (A.A.) or equivalent from two-year College or technical school; and six months to one year related experience and/or training; or equivalent combination of education and experience; Level I : One (1) to two (2) years of call center customer service experience in a PBM or Healthcare preferred.
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We are hiring a full-time creative, resourceful customer service representative (CSR) in Missoula, MT. Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
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Must possess a minimum of one (1) year of experience in a technical support role or equivalent experience Work history must demonstrate each of the following: A strong understanding of Customer Service and Customer Relations You are a highly motivated individual with a strong desire to learn The ability to exercise good judgment and decision-making.
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Wellist has historically served patients and care teams at leading health systems (e.g., Yale New Haven Health, HCA) and in 2022 expanded its offerings to support different types of employers. This can include things such as a dog walker for someone recovering from knee surgery, financial grants for breast cancer medical bills, support groups for caregivers, and many other areas of support.
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Based in Houston, TX, the primary responsibility of the Inside Sales /Customer Service Representative is to provide the highest degree of technical support and respond to inquiries to our customers and Account Managers.
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CGS is seeking a Bilingual Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. Bilingual Customer Service Representative.
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15 - $16 Hourly Pay Upskill Pay Increase Available Referral Bonus Available Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options.
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The Railroad Commission of Texas, recognized as a worldwide leader in the regulation of oil and gas, is seeking a Customer Service Representative IV to perform advanced level customer service activities, tariff filing review and processing, as well as statistical and research support.
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Provide technical support by referring to various Silver-Line and IPEX publications. Respond to inquiries regarding price, delivery, or technical support. Minimum 5 years of experience as a customer service representative.
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technical support jobs Title: customer service representative
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