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Depending on demand and department needs, the Front Office Agent will work his or her shift either at the Front Desk or in Reservations. Guest Service Agents are responsible for both Front Desk and Reservations Agents responsibilities.
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Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift. Responsible for checking in and managing the seating of all guests, both reservations and walk-ins.
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Strategically helps to plots reservations and accommodate walk-ins to ensure a smooth shift. Position Summary: Assists maître d' with checking in and managing the seating of all guests, both reservations and walk-ins.
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Double check opening and closing shift side work to make sure SOPs are being followed and all tasks are being completely in a timely manner. · Make sure all reservations are setup correctly and both FOH & BOH have the most up to date reservation information when service begins.
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The role of the Food & Beverage Shift Manager is to manage all aspects of the restaurant front-of-the-house (FOH) activities and personnel leading to new reservations and returning reservations while maintaining quality guest service, guest satisfaction, and to assist the Food & Beverage Manager as directed.
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Assist with reservations systems for Croquet, Tennis, and Pickleball, ensuring an effective process and seamless service for Members & Guest Members. The Closing Shift Supervisor partners with the Director of Aquatics and Director of Recreation while being responsible for the safe and successful operation of the Aquatics Complex, Recreation facilities and activities that consistently exceed Member and Guest Member expectations.
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Performs the duties of the bowling center staff including, entering orders into Infogensis POS system and performing cash-handling procedures; verifying cash drawers, counting down cashiers at the end of shift, banking and daily deposits; overseeing the registration desk, making bowling reservations, lane assignments, and bowling shoe rental.
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Job Title: Reservations Shift Supervisor. Responsible for day to day operations, checklists and performance within the department in concert with, or in the absence of, Reservations Manager.
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Immediately alert front staff and resort manager when a guest is ill or exhibiting odd behavior - follow-up by filling out illness form and turning it into a shift lead/manager. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need ischeck in, check out, answering questions, booking reservations and tailoring our service offerings to their needs.
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Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage reservations, and resolving complaints and problems, direct passengers.
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Additionally, this position will assist the overall management team with daily shift leadership and oversight of lunch, dinner and late-night services as applicable; focusing on the overall guest satisfaction of all guests, including walk-in, bar, standing room and terrace guests, as well as table reservations and meal service guests.
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We offer excellent benefits and perks including one free meal per shift and free theme park access. About Lakewood Regional SupportOur regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.
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Greets and assists with late guest arrivals and early departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, faxes and ensuring complete satisfaction during PM shift.
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This position provides services that include mail/parcel deliveries within SendSuite, lounge reservations, EWC vehicle sign-out, loan equipment and key/keycard issues using the Kaba Atlas, etc.
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This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed.
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shift reservations jobs
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