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Customer Service Supervisor
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- Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.
- Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.
- Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage reservations, and resolving complaints and problems, direct passengers.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.
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