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Leading IT consulting company seeks an IT Service Delivery Manager who will be responsible for staffing & managing the Service Desk Team and Support Engineers while ensuring appropriate customer support service levels are met.
$125,000 - $135,000 a yearFull-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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The Associate IT Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team.
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The IT Service Delivery Manager is accountable for the end-to-end delivery of programs and projects to meet customer needs, and responsible for customer relationships across their span of control.
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If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons. As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions.
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Background: We are seeking a seasoned ITSM (IT Service Management) Service Delivery Manager with extensive experience working with large federal clients. We are currently seeking a ISTM Service Delivery Manager to join our team in DC, District of Columbia (US-DC), United States (US.
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POSITION SUMMARY Service Delivery Manager will ensure that all in scope services are delivered to the client in accordance with the contract and with appropriate quality. ROLE & KEY RESPONSIBILITIES Responsible for day-to-day service delivery operations to ensure contractual commitments are met for all in scope services; Plan and manage delivery schedules with the teams, MBR and QBR with the Customer Has the ability to work effectively with individuals from different organizations and on shore and offshore locations while providing quality leadership, and has effective problems solving skills and ability to work though issues to arrive at win/win resolutions.
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Skills and Qualifications:University degree with strong experience of IT, service delivery or consulting coupled with financial P&L responsibility, strong people management experience, projects, and client interaction experience.
$73,440 - $146,880Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Sr. Service Delivery Manager will also advise Customer Success Manager(s) coordinating delivery to “B” and/or “C” accounts. The Sr. Service Delivery Manager will work directly with Service Delivery Managers on ensuring the quality delivery of Managed Services which includes providing strategic insight based on support operations, helping clients reduce operational spend to invest in capital initiatives, managing priorities, reporting performance metrics (SLAs/KPIs), billing, coordinating project and support budgets, resolving any conflicts, and communicating upcoming demand outside of the direct account team.
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SkillStorm is seeking a Scrum Master / Service Delivery Manager for our client in Charlotte, NC. Candidates must be able to work on SkillStorm's W2; not a C2C position. Scrum Master / Service Delivery Manager.
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As a Service Delivery Manager, you will primarily be responsible for managing the performance of services to larger and high priority clients as per agreed contracts and ensure that service levels are achieved to our customers in the Energy, Enterprise, and Maritime industries.
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Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising. Do you like Customer Service.
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Rewards for service. Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating.
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Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility.
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Manage the Managed Service Partner who provides solution engineering, delivery, and operational support of the Infrastructure ( servers, storage, network, workplace, and technology services such as Service Desk.
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Service Delivery Manager Lead. 10 years of relevant IT services delivery experience, or equivalent combination of education and work experience in technology, service management, and operations.
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service job Title: service delivery manager
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