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Profound knowledge of ServiceNow architecture, including ITSM, ITAM, CSM, CMDB, and PPM modules. + Lead the architectural design, development, and deployment of ServiceNow ITSM, CSM, ITAM, and other modules.
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3 - 5 years of experience developing and configuring ServiceNow modules: ITSM, ITAM, ITOM, CSM, HRSD, etc along with integrating ServiceNow with other systems - Okta, Workday, Salesforce, etc. Experience in supporting ServiceNow’s ITSM, ITAM, ITOM, HRSD and CSM products.
$130,000 - $196,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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ServiceNow certification(s) such as Certified System Admin (CSA), Certified Implementation Specialist (CIS), or Certificates for CSM, ITSM, and ITOM is a plus. Additionally, you will provide subject matter expertise to connect and align CSM with IT Service Management (ITSM) and IT Operations Management (ITOM) to ensure seamless integration and alignment with broader IT initiatives.
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Secondary Skills : DevOps, Linux, Servicenow Reporting, Servicenow Orchestration, Servicenow Operational Intelligence, AngularJS, UI, Java, Bootstrap, Servicenow Knowledge Management, Servicenow Performance Analytics Rate- Market rate Degree : B.Tech/B.E. Requirements: ServiceNow-ITSM, ITAM, ITOM, CSM.
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With the agency's commitment to a DevSecOps methodology and the extensive use of ServiceNow modules such as ITSM, SPM (Strategic Portfolio Management), ITOM (IT Operations Management), Customer Service Management, and more, the ITIL Specialist will be instrumental in developing, delivering, and optimizing ITSM processes for our client.
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We are seeking a skilled SAP Support Manager with a strong background in IT Service Management (ITSM) to lead our SAP technical support and development team comprised of inhouse, on-shore members; complemented with a managed services team consisting of Near/Off-shore members.
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Work with configuration management and ITSM tools team to audit AD data against CMDB data, address discrepancies, and maintain integrity of the data. Working knowledge of ITSM ticketing tool sets (Remedy or ServiceNow preferred.
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Support/Maintenance: Functions as a technical expert for GSOC ITSM platform; manage testing and release of a full range configuration changes; Perform system patching to maintain an up-to-date and secure environment; Use the ITSM platform to support asset management, change management, network management, incident management, and contract management programs.
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The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes.
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PSI Pax, Inc. has an exciting opportunity for an ITSM Application Administration/Configuration Analyst - Remote to support our government customers in Patuxent, River MD and Remotely. Knowledge of ITSM, CMDB and ITIL business processes.
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As an Asset Management Analyst, your primary objective is to collaborate closely with global ITAM colleagues, Enterprise IT Partner teams, the ITSM team, and other asset owners to effectively manage the life cycle of IT equipment and software.
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If you are a data analyst with a strong background in IT End User Support, knowledgeable in ITIL, ITSM, and continuous service improvement principles, and have a track record of using tools like Power Automate and Power BI, we invite you to apply for the position of Data Analyst in our team.
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Experience working in all the flowing ServiceNow applications suites is preferred ITSM, CSM, SPM, and ITOM. The ServiceNow Manager at Floor & Decor is tasked with collaborating closely with internal teams, engaging stakeholders, and establishing service level agreements (SLAs) for both internal and Managed Service Provider (MSP) teams.
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3+ years of experience with deploying, engineering or administering BMC Helix ITSM products. Experience with managing BMC Remedy ITSM platform. Remedy ITSM Systems Engineer, Senior.
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IT Systems include, but are not limited to, network infrastructure, ITSM ticketing system, communication systems, Windows and Apple devices, JAMF, Microsoft 365 suite including Defender, Entra, Exchange, and Azure AD. Cross-training with POS and Bakery Technology support will be needed to ensure we always put Bakery’s needs first.
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