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ITSM Application Administration / Configuration Analyst - Remote
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- PSI Pax, Inc. has an exciting opportunity for an ITSM Application Administration/Configuration Analyst - Remote to support our government customers in Patuxent, River MD and Remotely.
- Provide enterprise level technical and functional support for the Ivanti Neurons for IT Service Management (ITSM) and Ivanti Endpoint Management solutions.
- Ability to obtain and maintain a DoD Secret Clearance.
- Experience supporting IT Service Management tools such as Ivanti Service Manager/Service Desk, Cherwell, BMC Remedy/Helix, ServiceNow, or Axios.
- Knowledge of ITSM, CMDB and ITIL business processes
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