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Support/Maintenance: Functions as a technical expert for GSOC ITSM platform; manage testing and release of a full range configuration changes; Perform system patching to maintain an up-to-date and secure environment; Use the ITSM platform to support asset management, change management, network management, incident management, and contract management programs.
$71,300 - $124,800 a yearExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Expertise in Application support covering L1, L2, L3, Batch monitoring, ITSM and ITIL. Understanding and experience of using various production support tools like ServiceNow, JIRA, APM like AppDynamics and Reliability and Monitoring tools like New Relic, ELK stack, Data Dog.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Experience with development and implementation of ServiceNow ITSM modules – Request Management, Asset management, Incident Management, Problem Management, Change Management, Knowledge Management and other OOB applications.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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ITIL is a set of best practices and guidelines, or an IT framework, designed to streamline IT Service Management (ITSM). Extensive knowledge and experience in ITIL, ITSM, & ServiceNow Best Practices.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Experience with the ServiceNow ITSM system is preferred. Follow the Information Technology Service Management (ITSM) processes used within the client. NET technologies with Kendo UI Telerik, Web API, REST API, JSON, SQL DB, Oracle database, XML, and HTML5.
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Understanding and application of ITSM principles to triage cases, record and document interactions, escalation handling, problem management and case resolution. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Prior experience with ITSM, CMDB, and CMMS software is required. Prior experience with ITSM, CMDB, and CMMS software is required. As part of the Business Operations department within Operations, the Operations Manager will lead a staff team that performs work order scheduling using a CMMS, monitoring of data center alarms received via the BMS and EPMS systems, and coordinating response efforts for our North American sites.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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ServiceNow Implementation Specialist Certification in at least two areas i.e., ITSM, ITOM, ITBM, CSM, HR, SecOps, IRM. ServiceNow Implementation Specialist Certification in at least two areas i.e., ITSM, ITOM, ITBM, CSM, HR, SecOps, IRM.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Experience documenting and maintaining configuration item information in ServiceNow or other ITSM platforms to support IT Asset Management functions. Experience with monitoring tools, middleware software and ITSM tools a plus.
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Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns. The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The Information Technology Service Management (ITSM) Service Asset and Configuration Management (SACM) Product Owner manages and delivers against the ITSM product roadmap, prioritizes stories and epics, and ensures delivery of key outcomes.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Experience with IT Service Management toolsets such as ServiceNow, Jira or other. The Platform Operations teams are responsible for the support, reliability and stability of Epsilon Retail Media production systems, environments, and offerings.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Current (or within 6 months of hire) ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist for ITSM (expert ITSM proficiency), and at least 2 additional CIS certifications.
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ITIL certification desired, along with experience working within ITSM platforms such as ServiceNow. Primary focus on Accounting to Reporting areas such as Project Accounting, Fixed Assets, Payables & Payments, General Ledger, Cash Management, eBTax, Consolidation, Budgeting & Forecasting, FSG, Financial Reporting, EPM.
Full-timeExpandApply NowActive JobUpdated 7 days ago
itsm job in Atlanta, GA
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