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Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various products 5. Internal ticketing system usage, administration, and management for all issues 7.
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Monitor and control the help desk ticketing queue system. Job Title: Information Technology Manager Department: IT Reports to: IT Director FLSA Status: Regular- Exempt Salary: Negotiable Location: Rochester, New York ROLE SUMMARY: The Information Technology Manager will utilize exceptional customer service while providing technical support across a wide range of technology at Golden Bloom Pharms.
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LaSalle Network is currently partnering with a client, a leading provider of home infusion services in the healthcare industry, that is seeking a Help Desk Technician to join their team.
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LEAD SERVICE DESK SPECIALIST, IS&T IT Help Center. Our Client Service & Support Service Desk team is looking for a Lead Service Desk Specialist who will be responsible for supervising the day-to-day operational activities of the service desk, which serves as the BU community's primary point of contact for all 200+ IS&T-provided IT services, to provide our clients with best-in-class support.
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Serve as the primary point of contact for all IT help desk inquiries, ensuring timely and accurate resolution of issues. Network Designs, Inc. is currently seeking a Help Desk Lead to provide exceptional customer support and leadership within our IT department.
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The help desk specialist will be responsible for logging all calls in the ticketing system and escalating issues to the next level when needed. In this mission we provide Tier 1 Help Desk Support to the NRC's user community.
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Maintain complete, accurate and timely records in the Help Desk ticketing system for all client support activities. The IT Support Analyst will report to the Site Support Manager or the Director of IT and work closely with Central IT at the TCS Education System.
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Keywords:Denver CO Jobs, Network/Systems Support Specialist, Microsoft, Desktop, Server, Office 365, Azure, MAC Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, Help Desk, Colorado Recruiters, Information Technology Jobs, IT Jobs, Colorado Recruiting.
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Shared six-person office space at the IT Help Desk. If performing field desktop support, travelling outside in various weather elements to accomplish technical support calls may be needed.
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Communicate effectively with technical and nontechnical users both in person and through Microsoft Teams, email, chat, and our help desk ticketing system, Zendesk. Prioritize and manage help desk tickets and evaluate/execute urgent tasks as needed.
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Experience using a help desk ticketing system like ConnectWise. The Junior IT Systems Administrator will be part of a Network Consulting and IT Management firm that has been in business for over ten years, that focuses on Backup Recovery and Storage Solutions in the Cloud for small to mid-size companies.
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Minimum 3-years experience as Help Desk or Tech Support utilizing a ticketing system or managing a ticket queue. It requires the ability to think on your feet to solve complex technical challenges and help design and develop new processes.
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Remote Help Desk Support Specialist (Administrator) for MSP. The Remote IT Operations Coordinator and Support Specialist ("specialist") is responsible for providing computer helpdesk technical support and service coordination to customer at agreed levels and taking ownership of all assigned tickets or requests.
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Must have an active Help Desk Institute (HDI) Desktop Support Technician (DST) Certification with experience using the Remedy Ticketing system (ARS) Candidate must have an active Help Desk Institute (HDI) Desktop Support Technician Certification and experience using the Remedy Ticketing system (ARS.
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Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.) The IT Senior Engineer for Azure Projects MSP will also be responsible for the network s server components maintenance, installation, and integrity, including systems backups.
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With the advent of desktop computers, the arduous task of scouring through weekly job classifieds became a thing of the past. The mid-1990s brought about a new era where job seekers could easily search and apply for jobs online. The introduction of AOL's Instant Messaging feature provided an even faster means for employers and candidates to communicate and schedule interviews. As smartphones became more pervasive in the early 2000s, hiring managers increasingly used phone calls for screening and interviewing candidates. Despite this trend, over 80% of interviews still took place in person.
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Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.