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If you are experiencing difficulty submitting your Ed-Join application or scanning and attaching documents, you may contact EDJOIN HELP DESK at 1-888-900-8945, Monday-Friday from 8:00 AM - 5:00 PM.
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Work with SR IT Communications Manager and others to develop a Knowledge Centered Service (KCS) model for BMHCC Help Desk. About Baptist Memorial Health Care. Work with SR IT Communications Manager and others to develop a Knowledge Centered Service (KCS) model for BMHCC Help Desk.
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Set Solutions are seeking an Onsite Help Desk Technician to join our team. Additionally, the Onsite Help Desk Technician will be responsible for documenting, tracking, and monitoring incidents to ensure timely resolution and minimize downtime.
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Bowhead seeks an IT Helpdesk Specialist to provide support via the IT Help Desk to FDA employees across six (6) regions in the United States: Mid-Atlantic, Northeast, Southeast, Southwest, Central, and Pacific.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Skills/Certifications:Mandatory: IT Information Library (ITIL) Foundations CertificationPreferred: Certified Help Desk Manger (CHDM), HDI Certification. We are seeking a highly skilled Help Desk Manager to join our team and take charge of daily supervision and direction for our dedicated support staff.
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NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.
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Previous IT experience (Help Desk, Tech Support, etc.) Help desk: 1 year (Required) Entry Level IT Administrator. We’re growing fast and need to bring in outstanding talent to help us meet our goals.
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You will leverage engineering insights to support the oversight and monitoring of the operational system, support end users through help desk ticketing systems, and coordinate the application of fixes/patches throughout all environments (multi-domain/cross-domain.
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As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk.
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Provide an interface to other IT Service Management activities, IT Partners, and escalation groups. Focus is on consistently providing best in class support through collaboration with our faculty, staff, researchers, and students to update and improve business processes using IT solutions.
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As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software in a network operations environment.
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Secure and expertly apply the latest technologies to advance the mission as Help Desk Technician with GDIT. Your work in enterprise IT will help our clients overcome evolving demands and missions.
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Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. Active Clearance Required: TS/SCI with Full Scope Polygraph Eligible for up to a $20K SIGN ON BONUS Additional Information: Work performed in a contractor facility in Columbia, MD Up to 60% Telework available Individual Capabilities Required: Experience required to support the implementation, troubleshooting and maintenance of IT systems.
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What you’ll be doing: Manages the help desk ticketing system, ensuring that incidents submitted by employees are routed to the correct group with the IT department. Help Desk Technician IThe Help Desk Technician L1 is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues.
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Resolve help desk issues including troubleshooting hardware and software issues. Three years' work experience as an IT or Desktop Support Technician. Job Title IT Executive Support Analyst.
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