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You will leverage engineering insights to support the oversight and monitoring of the operational system, support end users through help desk ticketing systems, and coordinate the application of fixes/patches throughout all environments (multi-domain/cross-domain.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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What you’ll be doing: Manages the help desk ticketing system, ensuring that incidents submitted by employees are routed to the correct group with the IT department. Help Desk Technician IThe Help Desk Technician L1 is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Coordinate with other Help Desk team members to resolve problems, if necessary, and dispose of tickets within Service Level Agreements (SLA) guidelines. Microsoft Windows 10 operating system; Office 365 suite; and Ticketing system software.
$25 - $28 an hourExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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O A passionate dedication to providing excellence in IT support to your users o User application experience in a PC and mobile environment o Good all round user support in a global office environment o Be familiar with a ticketing system for user requests.
$25 - $30ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Service desk, Customer service, Help desk support, Help desk, Windows, Support, Troubleshooting, Active directory, Ticketing system, Windows 10, Supervisory skills, Escalation calls, Desktop, Customer support, Phone support, VIP Support, SLA, servicenow, Service now, Remedy, Retention calls.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Desired - Familiar with ticketing software (ServiceNow) would be a plus. Our mission is to extend superior member-centric service commitment to employees by addressing IT issues, striving for first-contact resolution whenever possible, timely escalation, and management of incidents and service requests to enable employees to serve members around the globe.
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Our Client, a leading financial services firm, is looking to hire a Level 2 Help Desk Analyst in their San Diego, CA office. Working knowledge of Mac OS and Linux, as well as Ticketing Platform (ZenDesk, ServiceCloud) is a plus.
Full-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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As the Senior Systems Engineer focusing on the full spectrum of the enterprise and production landscape , you will be responsible for the overall architecture/engineering of the TCPED solution with ability to get hands-on within the systems when it is implemented/deployed.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Adheres to IT policies, procedures and protocols and follows standard Help Desk operating procedures. Logs support tickets in the Service Desk ticketing system with relevant details needed for tracking and resolution.
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Must be detail-oriented and self-motivatedMust be a team player, organized and have good interpersonal skillsPreferred SkillsExperience working in an IT Service Desk, Help Desk, Desktop Support, or similar position within a high tech, fast paced environment.
$55,000 - $65,000ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Founded in 2005, Immense Networks is an IT consulting firm that utilizes technology, automation, and our rockstar team to help our clients achieve their technology-related goals. As a Service Desk Dispatcher, you'll play a crucial role in optimizing the use of our internal and field technical resources by efficiently managing the dispatch of service requests and being the key communication between clients, staff, and departments.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Minimum 3-years experience as Help Desk or Tech Support utilizing a ticketing system or managing a ticket queue. It requires the ability to think on your feet to solve complex technical challenges and help design and develop new processes.
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Prioritizes and resolves EHR and Help Desk related issues as reported via IT/IS ticketing system or by phoneFormat, design and build online documents that will work in our EHR.Manage and support EHR user and system preferences and configurations.
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The candidate would assist corporate users on-site and provide remote help desk support for the client’s satellite offices as well as other senior living communities in the area. Working knowledge of ConnectWise ticketing system, Labtech, Bomgar, Ubiquiti, SonicWall, VOIP, Mobile Device Management (MDM), and technical documentation.
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IT Help Desk Specialist (level 1), will provide excellent service to users. Proficient with troubleshooting and setup of PCs, printers and mobile devices (iPhone, Android devices)Experience with Help Desk ticketing systemsBasic knowledge of networks and VPN for remote supportAbility to support around 10 tickets a day, once trained.
Full-timeExpandApply NowActive JobUpdated 6 days ago
it help desk ticketing jobs
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