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Technical Coordinator
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Full-time
- As a Service Desk Dispatcher, you'll play a crucial role in optimizing the use of our internal and field technical resources by efficiently managing the dispatch of service requests and being the key communication between clients, staff, and departments.
- Efficiently handle in-person, digital and phone triage service requests.
- Triage and dispatch service requests through ticketing software.
- Experience with ConnectWise Products is a plus.
- A sense of calm – You must be able to deal with upset people in a face-to-face situation.
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