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The ideal Senior Sales Account Manager should have electronic component sales experience and research trends and emerging markets to expand revenue while fostering a drive to develop your personal brand and network in the industry.
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Collaborate with internal teams such as marketing, product development, and customer support to ensure client satisfaction and success. Proven track record of success in sales and account management roles.
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The Sales Account Manager will be responsible for managing a portfolio of clients, nurturing existing relationships, and driving revenue growth through upselling and cross-selling opportunities.
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Work with paired Account Executives to ensure customer success, retention and to identify new business opportunities. The Account Manager for Wolters Kluwer (WK) Legal and Regulatory is responsible for sales & retention activities in defined territories to support the execution of the Wolters Kluwer Legal & Regulatory sales strategy.
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Serve as the lead point of contact for all customer account management matters. Proactively pursue step-up sales to existing customers to ensure that the subscription levels support customer usage.
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Leverage extensive industry, product, and customer knowledge to ensure customer satisfaction and renewal rates. Experience utilizing Customer Relationship Management software. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
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EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. Manage a portfolio of accounts to achieve long-term success.
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Utilizes sales tech stack including Outreach.io, Chorus.ai, ZoomInfo, LinkedIn/LinkedIn Sales Navigator, etc. Previous Account Management experience with a cloud based/SaaS solution - Preferred.
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Track and analyze sales statistics based on key quantitative metrics. Ability to manage own territory/account and monitor resources accordingly. Ability to network and expand network of contacts within each assigned account.
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Proven track record of exceeding sales and retention targets. Manage regular communications with customers to ensure needs are met, address account problems/concerns and or suggestions. in daily sales & retention workflow.
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Own and coordinate all sales activities. Work with Healthcare Providers, Payers, Consultants, Insurance Companies, Corporations and State/Local Government Agencies to sell and maintain Wolters Kluwer Healthcare Regulatory & Coding Solutions.
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Intermediate to advanced Microsoft Office Suite knowledge and experience (Word, Excel, PowerPoint, and Outlook). This position will work from a remote office and can be based anywhere in the U.S. Maintains current records within SalesForce.com in accordance with company policies and expectations.
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Strong people skills, including the ability to partner both internally and externally. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Bachelor's Degree in Business or related discipline or equivalent experience. Some domestic travel required <10% You will be responsible for building and maintaining effective long-term relationships and ensuring a high level of satisfaction with your clients.
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Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry. Previous experience with Outreach.io - Preferred.
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customer success jobs Title: account manager senior sales
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