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Sales is responsible for acquiring new customers and Customer Success partners with Sales to nurture and grow those customers into “lifelong OneStream customers.” The Customer Success Manager (CSM) is at the center of our mission statement to make every customer a reference and success.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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Keywords: fast food, FUN, fast casual, restaurant, QSR, Dairy Queen, DQ, DQ Grill & Chill, shift leader, shift supervisor, restaurant manager, General Manager, Assistant Manager team member, customer service, quick service restaurant, Duluth, Superior, Cloquet, Hermantown, Esko, Carlton, management, leaders, leadership, manager, weekends, closing, day shifts.
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4+ years experience in a strategic account management, customer success, account executive or sales executive role working with enterprise brands in the influencer marketing, SaaS, Mar-tech or agency space where you were directly responsible for retaining and growing revenue.
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Based in either the Bay Area, CA or Seattle WA, in this role, you will craft a strategy to drive Adobe’s award-winning Premiere Pro core product transforming the industry while delivering exceptional customer experiences making Creative Cloud for video a key part of all creative workflows.
$163,200 - $324,300 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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5+ years of experience in customer success, account management, or related roles. Cross-functional Collaboration : Collaborate effectively with sales, product management, and other departments to ensure seamless customer experiences and alignment of efforts.
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Collaborate with Customer Experience and Customer Success teams to ensure successful feature/product launch. The Head of Product Management will define and lead the strategy and execution of Brightree’s software products as part of the ResMed SaaS portfolio.
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Then come and join our global team as CS Customer Success Manager (CSM). Partners closely with the Regions RSM team, while keeping KAE/KAM (Sales partners) updated Analyzes and interprets Accounts Receivable (AR) status and provides guidance and recommendations to internal partners Communicates information between customer and Siemens stakeholders (Sales & Service) Engages in technical escalation management by supporting the process with the RSM, CSE, Customer Service Material Logistics (CSML) (parts) and technical support resources.
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Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
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Serve as a liaison between intermediate product teams and sales, support, customer success, marketing, and engineering. Required skills: Project management experience, including the ability to define and track project timelines, budgets, and deliverables; demonstrated experience identifying and prioritizing key product features and goals; experience with electronic trading systems and technologies (Order Management, Market data feeds.
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4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team.
$110,000 - $135,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Quality Management Maintain project compliance with corporate and public regulationsMaintenance and Support ProcessFollowing customer acceptance of initial project, transition to maintenance mode, confirming support channelsHelpdeskWeekly delivery confirmation emailMonthly/ check-in meetings with colleagues from customer success and salesRequirements Have a University degree preferentially in Biology or in Pharma, Biochemistry (PhD or master) or related Data-Science Fields.
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You'll partner with local Avnet branch FAE's and Account Managers, along with NXP sales management, to identify new customer projects in: automotive motor drive applications; battery management systems; vehicle gateways; safety management controllers; and industrial safety applications, to define and execute the account sales strategy, and maintain support throughout the customer's product development cycle.
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Customer Success Manager Requirements: 2+ years of experience and proven success in account management / customer success, with specific attention to driving customer adoption, satisfaction, and retention.
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As an Operations Technical Program Manager, you'll work cross-functionally - with other Customer Success teams, with systems and engineering teams, and beyond - to build toward the global vision of CS. You will report to a Technical Program Management Lead.
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customer success product management jobs Title: account manager outside sales
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