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Multi-channel communication with current or potential customers via chat, phone (inbound/outbound), email, and SMS to assist customers with inquiries related to Jaguar and Land Rover products and/or services.
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In late 2022, we were one of the first companies to start developing on top of Open. AI’s ChatGPT. In April of 2023, we launched our first LLM powered chatbot that could answer the 200,000+ messages we get from our customers each month via Chat and SMS. Our multi-modal chatbot is now answering all of our inbound messages in an average of 12 seconds and is resolving more than 70% of them without involving a human agent.
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We have also launched a voicebot for inbound phone calls that went live in production in early 2024. Working closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc.
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We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
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Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. From car insurance and financing to maintenance and safety, Jerry does it all.
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Applicant must have extensive experience in Genesys Pure Cloud, understanding of telecom to include SBCs and SIP, experience building call flows for inbound and outbound, email, chat, and SMS.
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Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science or a related discipline. Own and execute the implementation process for initial Propelix customers to drive customer success & customer satisfaction.
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2+ years of experience as a product manager in a B2B environment. Making a big impact with a Forbes Top Startup Employer. Propelix.ai is to Jerry.ai what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us.
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Lead the development and execution of citywide digital strategy, ensuring optimization across all digital marketing channels including web, SEO, social media, outbound email and SMS marketing, inbound customer calls and chat, video content, and government television programming.
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Perform market analysis & discovery work to identify target customer segments and essential features. Jerry was founded in 2017 by serial entrepreneurs and has raised more than $242 million in financing.
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Identify and manage any necessary integrations with customer or 3rd party systems. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. This role will be responsible for doing whatever it takes to drive success for initial Propelix customers, whether that be educating customers, building features, or establishing new processes.
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You will serve as the point of contact in fulfilling the insurance needs of our clients by assisting them with the sales process via live chat or selling coverage via inbound calls for: Renters Insurance, Manufactured Housing and Classic Car insurance.
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EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design & development, scheduling & booking services, 24/7 answering services, inbound & outbound sales, live virtual receptionists, client & patient intake, and IT services.
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Develop knowledge to provide daily Web Chat support for credit union and third-party accounts. The Bilingual Call Center Agent/Member Services Representative (MSR) provides day-to-day support for credit union members/callers via inbound & outbound services.
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IT Service Desk - provides first-level technical support through phone, email, and chat support (if applicable) to resolve technical end-user service and support requests. Minimum of 18 months experience working in an IT Service Desk/inbound Call Center environment.
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