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Cisco Voice Engineer
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Full-time
- Under supervision of the Vice President of IT Infrastructure, performs Cisco Voice Engineer duties for Information Systems Management (ISM) Department applications; monitors voice related systems including its network, resolves problems, apply system patches and major upgrades to back-end and front-end applications, and assures the integrity, security, and effective performance of the Philadelphia Housing voice systems.
- Mentor and provide knowledge transfer as required to network system administrator and network technicians.
- Four (4) or more years of voice and networking systems management and implementation experience; OR an equivalent combination of education, training and experience.
- Previous consulting/professional service experience is a strong desire; Develop and oversee the adherence to maintenance and performance standards of data, voice or video network hardware and systems; Troubleshoot highly complex data, voice or video network and hardware problems.
- Cisco Certified Network Professional (CCNP) and knowledge related to the Cisco integrated communications manager is desirable.
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