PSG Global Solutions Careers

We're looking for a Virtual CSR (Remote Member Service) , working in Healthcare Systems and Services industry in.. Interact with plan members and providers in a virtual setting using VOIP to answer questions or provide information in response to inquiries about employee benefit plans or claim issues.. Our client is a 20+ year-old staffing and recruitment leader.. Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions.. 3+ years in call center environment with third party administrator, health insurance, or employee benefits company

virtual

Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Virtual CSR (Remote Member Service), working in Healthcare Systems and Services industry in . <ul><li>Interact with plan members and providers in a virtual setting using VOIP to answer questions or provide information in response to inquiries about employee benefit plans or claim issues.</li><li>Handle and resolve issues and complaints resulting from the calls.</li></ul> Our Client Our client is a 20+ year-old staffing and recruitment leader. Founded on the belief that hiring, training and developing great people would result in outstanding service to clients and to candidates like you. Recognized on Glassdoor's list of "Best Companies to Work For" in addition to other honors. Valuing employees. Helping companies grow. Finding the right roles for job seekers. Achieving goals by helping others achieve theirs. Serving companies of all sizes and across all industries. Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions. Is this one right for you? Experience Required for Your Success EXPERIENCE & SKILLSIES<ul><li>3+ years in call center environment with third party administrator, health insurance, or employee benefits company</li><li>Ability to comprehend and utilize call center software applications in a virtual computerized environment</li><li>Typing skills of 35 WPM</li><li>Computer literate</li><li>Knowledgeable in Microsoft Office</li></ul>COMPETENCIES <ul><li>Communication</li><li>Customer Focus</li><li>Accountability</li><li>Functional/Technical Job Skills</li></ul> What Do You Think? Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?

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