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Tier 3 Technical Support Manager
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- We are looking for a highly technical leader for a team of senior engineers across the globe and for all time zones.
- Managing a team of senior engineers across the globe and time zones
- Must possess subject matter expert level abilities in the areas of telecommunications configuration and Netsapiens software.
- 3+ years of SIP and VoIP experience – prior experience with Netsapiens software a plus
- Candidates are preferred with strong telephony backgrounds and a thorough understanding of ACD, PBX (including IP-based), IVR, and various telephony protocols, etc.
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