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Sr. Remedy Helix Developer
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- 6-10 years of experience with Remedy Helix ITSM Software Management Suite, Helix Innovation Suite iPaaS, Progressive Web Applications, TrueSight Orchestration, SmartIT, Digital Workplace Advanced, Atrium CMDB and Discovery (ADDM).
- Technically develop, maintain and enhance Remedy Helix OnDemand Version 21.3 or greater, using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system components in accordance with project requirements.
- Development of Progressive Web Applications and building workflows using iPaaS. Demonstrated experience using IBM Watson to build Chatbot skills, Jitterbit platform to create scripts and API calls Refinements to the BMC Discovery application and emerging trends that indicate improved efficiency and quality of the CMDB. Support of ITSM application modules: Incident, Change, Problem, SRM, CMDB
- Demonstrated experience using IBM Watson to build Chatbot skills, Jitterbit platform to create scripts and API calls
- Refinements to the BMC Discovery application and emerging trends that indicate improved efficiency and quality of the CMDB.
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