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As a SACM Manager, you will be accountable for the governance and maintenance of the CMDB, configuration identification and control, and collaboration with IT Operations Management (ITOM), IT Asset Management (ITAM), and Service Management teams.
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Ensure services and tools are consistently deployed, executed, measured, monitored, and improved for Incident Management, Problem Management, Change Management, Asset Management, Configuration Management (CMDB), Capacity Management, Service Catalog, ServiceNow ITSM Platform, etc.
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5+ years of experience with ServiceNow's ITOM and ITAM solutions, including CMDB, Discovery and Asset Management capabilities, as well as working knowledge of ITIL Infrastructure and application onboarding and offboarding processes and how the CMDB can be integrated in those processes.
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The ideal candidate will play a crucial role in ensuring the accuracy, integrity, and efficiency of our Configuration Management Database (CMDB) and related processes. Accountable for developing and maintaining reporting mechanisms to provide insights into the state of the CMDB, configuration item relationships, and adherence to configuration management processes.
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BMC Helix ITSM and/or BMC Helix CMDB. Asset Management Configuration Management (CMDB) Reconciliation Engine Common Data Model Class Manager Product Catalog. BMC Helix ITSM and/or BMC Helix CMDB.
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Service Now: Application Portfolio Management (APM), API Inventory, IT Asset Management (ITAM), Governance & Risk Compliance (GRC) for management of IPTs (Issue Problem & Threats), Configuration Management Database (CMDB.
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You have experience with the ServiceNow modules and capabilities including ITSM, ITAM, ITOM, CSDM, CMDB, Discovery, DevOps, APM, Vulnerability, HR, GRC and Integration HUB. At least 3 to 5 years in a ServiceNow business analyst role with deep knowledge of ITSM processes, including Request Management, Change Management, Configuration Management (CMDB), Incident Management and Problem Management.
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Responsible for the administration of the Configuration Management Database (CMDB) within ServiceNow to ensure integrity of version, function, and performance. Configuration Management (CMDB) experience - architecture, data models, and skill to consolidate multiple data sources of configuration items.
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5+ years of hands-on experience working with multiple ServiceNow modules like ITSM, Change-Incident-Problem Management, Asset Management, CMDB, Release Management, GRC, or Vendor Risk Management.
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ServiceNow architect responsible for overall health of Kirkland ServiceNow. Subject matter expert for ServiceNow modules such as CSM, ITOM, ITAM, WSD, CMDB, Discovery, Event management. Identify automation opportunities and make recommendation for improvements to ITSM modules such as Incident Management, Problem Management, Change Management, Asset Management, CMDB and Service Catalog Requests.
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Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, CSM, SPM>PPM, APW (now SPW), CMDB, ITOM/ITAM, ATF, DevSecOps, HRSD, Service Portal, Change Management, Incident Management, Custom Development, etc.
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Design, configure, and implement ServiceNow solutions to streamline ITSM and ITAM processes, including Incident Management, Change Management, Problem Management, Service Catalog, Asset Tracking, Software Asset Management (SAM), and Configuration Management Database (CMDB.
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Supports audits to provide health checks against existing data to ensure the CMDB and automated discovery databases/workflows are consistent with the physical state of all assets and configuration items in the IT environment and vice versa.
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Certified Implementation Specialist in one or more of these modules - IRM, ITAM/CMDB, SAM or GRC; ServiceNow Certified System Administrator. Certified Implementation Specialist in one or more of these modules - IRM, ITAM/CMDB, SAM or GRC; ServiceNow Certified System Administrator.
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ServiceNow developer certification, preferably Certified System Administrator (CSA). Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community.
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cmdb job
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