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Sr. Manager, Health And Wealth
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Full-time
- To do so, they manage large complex relationships with internal and external parties, including Compliance Solutions, Finance, Accounting, Payroll, Audit, Legal, State Agencies, and our Equifax vendors.
- Utilize call monitoring, tNPS, NPS and additional channels to identify opportunities for coaching and ability to perform at set standards.
- Drive continuous process development, improvements and refinement, including development of standards that drive excellence, measurable results, scale and consistency.
- Talent Development & Engagement - Lead and inspire team (including offshored and contingent associates) to deliver exceptional quality service to clients on health and wealth activities.
- Compliance/Risk Management - Risk mitigation through development and application of effective controls, communications, reporting and checks & balances to reduce financial exposure and liability.
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