The Hartford

This is a unique opportunity to develop Chat, Chat Bot and Conversational IVR with integration with Contact Center applications.. Develop and maintain AWS code & front-end applications associated with Chat, Chat Bot or conversational IVR applications.. Experience with HTML, CSS, JavaScript/TypeScript are foundational to this position.. Experience with Front-End Application Development tools, techniques, and implementations, including frameworks such as Node.js, NPM, Angular/React/Vue, Gulp, Sass, Bootstrap, etc.. About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

software engineer

Software Engineer - IE08DE Senior Software Engineer - IE08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Enterprise Contact Center (ECC) mission statement is “Enable exceptional customer experiences through innovative and reliable technology solutions, delivered and supported by collaborative, trusted thought leaders. ECC is seeking a highly motivated, detail-oriented, and results-driven Developer. This is a unique opportunity to develop Chat, Chat Bot and Conversational IVR with integration with Contact Center applications. This role is critical to delivering on this mission statement and will play a key role in advancing our Digital capabilities. Successful candidates will have experience in delivering quality technical solutions, an inquisitive mindset, as well as the desire to contribute to the larger strategic technical vision. We are always innovating and exploring new technologies in this space and the right individual would have to be willing to work outside their comfort zone and pioneer new strategies in this fast-paced environment. Responsibilities of the position include: Develop and maintain AWS code & front-end applications associated with Chat, Chat Bot or conversational IVR applications.
Analyzes existing system and programming logic to provide more efficient machine operations or to identify difficulties, and revises the logic and procedures involved as necessary
Execute in an agile framework (Scrum or Kanban). Effectively communicate questions and impediments to the team as needed.
The right individual will be highly motivated and self-organized.
Assist with technical deliverables for invest and maintenance projects through the software development life cycle, including validating the completeness of estimates, quality and accuracy of technical designs, build and implementation
Work across the organization to provide business process or design recommendations consistent with long term business and IT strategy
High level of independence but is also a team player Qualifications: 1+ years of programming / systems analysis and industry specific business expertise
Bachelor’s Degree Preferred
Experience with HTML, CSS, JavaScript/TypeScript are foundational to this position.
Experience with Front-End Application Development tools, techniques, and implementations, including frameworks such as Node.js, NPM, Angular/React/Vue, Gulp, Sass, Bootstrap, etc.
Familiarity with GIT and GitHub Flow are essential.
Familiarity with Agile and Inner Source methodologies
Able to work as part of a team is essential.
Demonstrated ability to complete tasks within established timelines
Strong relationship building skills
Exceptional Communication skills - written and verbal Nice to have: Experience with Amazon Web Services Lex and Lambda is a plus.
Experience with Genesys Designer is a plus. Additional Details Must be authorized to work in the US without company sponsorship.
The Hartford is proud to offer a hybrid work location model that is designed to support flexibility.
This partial remote position requires in office presence Tuesday/Wednesday/Thursday with remote work flexibility Monday and Friday.
Office Locations include Charlotte, NC, Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Aurora, IL, New York City, NY and Danbury, CT Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $83,440 - $125,160 The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience. Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
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