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Senior Desktop Support
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Full-time
- Job title: Senior Desktop Support Location: Houston, TX(Day 1 Onsite) Contract Required Skills: Strong AV Support Skills Job Description: Senior Desktop Support with Strong AV Support Skills - Microsoft Teams Rooms and Microsoft Teams Rooms Pro Management Portal Responsibilities: Provide technical support for desktop systems, troubleshooting and resolving hardware and software issues, including but not limited to Microsoft Teams Rooms and Microsoft Teams Rooms Pro Management Portal.
- Configure, maintain, and troubleshoot AV equipment, ensuring efficient functioning, including audio/video conferencing systems, microphones, speakers, projectors, and smart boards.
- Assist in the setup and configuration of AV systems for meetings, conferences, and special events, including equipment testing, cable management, and connectivity.
- Assist in the implementation and execution of AV-related projects and initiatives, working closely with cross-functional teams and IT management.
- Adhere to IT department policies, procedures, and standards, ensuring compliance with security protocols and data protection regulations.
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