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Senior Manager, Customer Onboarding
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$105,000 - $120,000 a year
Full-time
- Our company is seeking a highly motivated and experienced Senior Manager to oversee our UpMarket Customer Onboarding and Strategic Delivery team.
- Collaborate with cross-functional teams such as Sales, Customer Success, and Product Development to ensure a cohesive onboarding experience for new customers.
- Proven ability to build a positive team culture for individual contributors (ICs) that fosters collaboration, accountability, and innovation.
- Demonstrated experience in identifying, creating, and implementing performance evaluations and engagement initiatives to increase ICs' productivity, job satisfaction, and retention.
- Demonstrated experience developing professional skills ICs and people leaders through creation and execution of enablement plans
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