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Senior CRM Administrator
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Full-time
- The CRM and Sales Enablement team is responsible for driving Sales and Marketing productivity by providing training, support, and continual enhancement to our global Salesforce.com instance and associated tools The team supports 600+ users across our global Institutional and Intermediary lines of business.
- We are looking for an experienced Salesforce Admin to overall drive adoption and maintain support for the North American Intermediary channel, as well as to contribute to global CRM initiatives.
- The NA Intermediary line of business consists of 100+ salespersons across the United States, covering Broker Dealers/Wirehouses, Private Banks, Registered Investment Advisors (RIA), Subadvisory, and Retirement relationships.
- This is an AVP or VP role, depending on experience level.
- Provide business analyst expertise, identifying business needs, documenting requirements, working with IT and global CRM product owner to determine solutions
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