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Senior Account Manager
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Full-time
- Promote and interpret the Benefits Plan and Assistance Program through all service channels, (including inbound calls), facilitate employer-related issues, and collaborate with the Affiliate Markets team in support of plan membership growth and retention.
- Provide wellness program participation data to employers in support of employer communication strategies to encourage employee wellness program participation.
- 4 or more years of strong employee benefits administration account manager experience or equivalent role.
- Proficiency with benefits administration systems and customer care technologies, Salesforce preferred.
- Proficiency with all Microsoft Office applications (Teams, Outlook, PowerPoint, Word, Excel, and SharePoint).
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