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Quality Assurance Assistant - Jackson County
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- The Quality Assurance Assistant is responsible for supporting the Quality Assurance Manager to ensure the systematic monitoring and evaluation of the various Premier Community Supports (PCS) service elements to ensure that standards of quality are being met and PCS policies, State, and Federal regulations are being followed.
- Auditing Records: Responsible for working with the QA Manager to ensure that all PCS policies and government mandates are being followed accurately, are current, and meet or exceed minimum requirements.
- Reports: Responsible for running reports and effectively translating, communicating, and documenting the findings of any deficiencies in identified areas to the Human Resource Officer, Regional Director, Compliance Manager and/or Executive Director and offering suggestions on correcting them.
- Training: Along with the Human Resource Officer, Compliance Manager and Regional Director, provide training and re-training of PCS staff to ensure compliance with PCS Standard Operating Procedure, PCS Policy, and government mandates.
- Investigations: Prepare requested informational or data reports to assist the Compliance Manager or designee with any external or internal investigations.
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