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Onboarding Enablement Manager, Customer Success
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$76,000 - $149,000
- The Onboarding Enablement Manager will lead the Customer Success new hire onboarding program focusing not only on the new hire experience but also on the creation of learning paths to set a foundation for a world-class onboarding and everboarding experience.
- This pivotal role will be instrumental in designing, implementing, and refining our comprehensive onboarding strategy to ensure a seamless and impactful experience for Customer Success new hires from onboarding to everboarding.
- They will play a crucial role in enabling our new hires by overseeing the pre-work, in-person enablement, and post-onboarding support initiatives.
- Additionally, this role will partner with senior people leaders and go-to-market enablement teams and influence leaders to optimize our resources to set new hires up for success in their first 90 days.
- Measuring the effectiveness of the program plays an integral part.
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