ProKeep

Oversee customer email marketing strategies, ensuring high engagement and conversion rates.. Expertly manage email marketing and in-app messaging campaigns, utilizing tools such as Hubspot and Pendo.. Expertise in campaign management, with a focus on email marketing and video.. Experience using marketing automation tools, such as Pendo, Marketo, HubSpot, or similar platforms.. Prokeep offers generous health, vision, and dental benefits, life insurance, unlimited PTO, and equity in our fast-growing company.

marketing analyst

About Us Prokeep is a software company that has developed the first and only communications and commerce platform built exclusively for the $100+ billion wholesale distribution market (i.e. plumbing, electrical, HVAC, etc.). We have assembled a team of employees, customers, and world-class investors to truly revolutionize how commerce is done in wholesale distribution. We envision a world where distributors use our tools to build deeper relationships, provide better service, and transact more easily with customers. We are post product, post revenue, and growing fast in the US and Canada. Prokeep Values Build Together. – Collaboration, camaraderie, and customer-focus are core to how we collectively work and win. Own It. – Persistence and personal growth drive the results - and the rewards! - that we can all enjoy. Be Humble. Be Human. – Respect and authenticity allow us to build meaningful and lasting relationships. Have Fun! – Positivity, perseverance, and a bit of laughter all allow us to make an impact while enjoying the rollercoaster! Your Mission Prokeep is looking for a Marketing Analyst to join our team! You will be tasked with empowering Prokeep customers to achieve unprecedented success by delivering engaging and impactful customer marketing campaigns. Through strategic thinking, innovative segmentation, and personalized communication, you will aim to enhance customer loyalty, drive product adoption, and foster a vibrant and passionate customer community. Your mission is to lead the charge in transforming customers into advocates, while continuously innovating and elevating the customer marketing experience. Responsibilities <ul><li>Plan, develop, and execute a data-driven customer marketing strategy with a primary focus on increasing product adoption.</li><li>Implement advanced customer segmentation tactics to tailor campaigns and maximize engagement.</li><li>Lead the launch and management of campaigns for new product features, channels, and integrations, highlighting their benefits and value.</li><li>Oversee customer email marketing strategies, ensuring high engagement and conversion rates.</li><li>Expertly manage email marketing and in-app messaging campaigns, utilizing tools such as Hubspot and Pendo.</li><li>Manage and expand the customer referral program to generate greater customer advocacy.</li><li>Engage with customers through interactive sessions, including webinars and live Q&A sessions, to enhance product familiarity and advocacy.</li><li>Track the number of new tickets and Customer Satisfaction (CSAT) Quality Score (CSQL) to measure customer support effectiveness.</li><li>And more! </li></ul>Qualifications <ul><li>Bachelor"s degree in Marketing, Business, or related field</li><li>4+ years of experience in customer marketing, preferably in a B2B SaaS or technology company.</li><li>Demonstrated success in designing and executing data-driven customer marketing strategies.</li><li>Proficiency in advanced customer segmentation techniques.</li><li>Expertise in campaign management, with a focus on email marketing and video.</li><li>Experience using marketing automation tools, such as Pendo, Marketo, HubSpot, or similar platforms.</li><li>Analytical skills with the ability to measure the success of campaigns and present findings.</li><li>Solid project management skills with the ability to manage multiple campaigns simultaneously and meet deadlines.</li><li>Outstanding communication and presentation skills.</li><li>Experience managing and growing customer referral programs.</li><li>Proven ability to engage and build relationships with customers through interactive sessions like webinars and Q&A sessions.</li><li>Team player with the ability to collaborate effectively with cross-functional teams.</li><li>Experience in a startup environment a plus </li></ul>Working Relationship & Compensation This is a full-time salaried position and may be performed remotely anywhere within the United States except the State of California. Prokeep offers generous health, vision, and dental benefits, life insurance, unlimited PTO, and equity in our fast-growing company. <ul><li>Competitive Compensation (65K-73K)</li><li>Equity Package</li><li>Health, Dental, Vision, Short & Long Term Disability, Life and AD&D, Employee Assistance Program (EAP), 401(k) </li><li>Yearly Education Stipend</li><li>Unlimited PTO </li></ul>The Pay Range For This Role Is 65,000 - 73,000 USD per year(Remote - United States) PI238064294

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