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IT Service Delivery Manager & Senior Engineer (MSP)
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$90,000 - $100,000 a year
Full-time
- IT Service Delivery Manager & Senior Engineer (MSP)
- We are seeking a Hands On IT Manager to join an MSP offering a comprehensive range of IT solutions.
- The company is currently looking to hire a hands-on Service Delivery & Operations Manager to join their leadership team, run an 8-person Helpdesk Team and serve as an escalation point.
- One of the primary responsibilities of the Service Delivery Manager is evolving their support processes and optimizing service delivery – they are looking for someone to step into a leadership role day 1 with the skills/experience to work alongside the CEO and scale/optimize their predictable revenue stream coming in from managed services so they can further monetize their loyal revenue stream.
- Provide leadership, team development, project assessment, planning and management direction to the Managed Services team
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