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Intake Specialist - Oncology
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- Requisition #: 59082 Total hours worked per week: 40 Description ENTRY REQUIREMENTS Associates degree in related field or vocational training to receive either certified or registered medical assistant designation or LPNwith a minimum of three years’ experience in health care or equivalent combination of education and experience in lieu of anassociate’s degree/certification required.
- ORGANIZATION Reports to the Oncology Support Services Manager, Oncology Business Manager, or Radiation Oncology Manager depending on department of service SUMMARY The Intake Specialist will be the primary point of contact for selected patients new to the Cowell Family Cancer Center (CFCC) and will support CFCC initiatives aimed at excellent customer service and coordination of care.
- SPECIFIC DUTIES Supports the Mission, Vision and Values of Munson Healthcare Embraces and supports the Performance Improvement philosophy of Munson Healthcare Has basic understanding of Relationship Based Care (RBC) principles Facilitate New Patient Process for assigned group of patients as outlined in work flow/protocol Acts as a liaison between patients, referring physicians, other hospital services, external customers, oncology physicians and advanced practice providers (APP).
- Coordinate care with genetics, social work, dieticians, integrative oncology, etc.
- Manages, and coordinates the daily activities of assignedoncology clinicsincluding patient scheduling, check in, patient follow-up, phone call management, and medical records.
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