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HR Representative
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Full-time
- Serves as point of contact for all MyMichigan Health System leaders and employees to answer Payroll, Benefit, Compensation, Pension, Employee Relations, Education, Unemployment, Leave of Absence and Human Resource policy and procedure related questions and resolve moderately complex to difficult issues with minimal guidance from MyHR Service Center Manager.
- Communicates issues/concerns to the Recruiter and/or Recruitment Manager for resolution if necessary.
- Operate Inventory Control Software, Microsoft Office Software (Word, Excel, PowerPoint, Outlook Express, FileNet, IBM Content Navigator, Avaya,Centers for Medicare and Medicaid Services (CMS), Infor Talent Management, Infor Talent Acquisition, Infor (S3), DameWare,) and office equipment.
- Educate employees on company practice and tools such as MyMichigan Health Website, Manager and Employee Self Service vehicles to encourage employees to resolve and process future minor questions on their own, enabling reduction of call volume to support more efficient traffic on higher profile questions and issues within the employee service center.
- Partners with Recruiters, Education, Human Resource Information Systems (HRIS), Employee Health & Wellness, Labor Relations, HR Strategic Partners and other department to effectively onboard and to improve efficiencies within the onboarding process.
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