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General Manager
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- Reports to: Regional Manager
- Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.
- Responsible for achieving the financial targets for GSS as outlined in the annual budget by motivating, leading, and supervising a team of highly engaged employees.
- Sales and Revenue ManagementDemonstrates the ability to lead, motivate and manage the sales teamAchieve desired sales and enrollment targetsAchieve desired revenue goals by leading a team of actively engaged employeesEnsure the front desk sales staff has a high level of knowledge about our premier learn to swim lessons
- FinancialExhibit an understand of budgets and income statementsEstablish controls of expenses and purchasing suppliesDisplay an ability to keep expenses at or below budgetDemonstrate an ability to articulate variances in revenue/sales/expenses versus budgetProvides direction in the retail and vending departments to ensure a proper mix of products and pricing is achievedSchedules staff and manages payroll
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