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Enterprise Customer Success Manager - Mountain
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- The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales.
- This role requires a Senior Customer Success Manager who is on the East Coast.
- Own the onboarding process for new customers: You will shepherd in new customers from the sales handoff until we’ve met our obligations during the onboarding period.
- Innate emotional intelligence, empathy, and negotiation skills - you build trust quickly and maintain it easily
- Target pay range for a Level P3 in the eastern US region: $139,000 - $163,000 *On Target Earnings (OTE) includes base pay and commission*
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