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Enrollment Services Advisor
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Full-time
- The Simmons One Stop is an integrated approach for the delivery of Student Services related to financial matters, records and registration activities, student employment, and services for veteran and military affiliated students at Simmons University.
- The One Stop also comprises ancillary services including the distribution of MBTA passes and Student IDs. The Enrollment Services Advisor plays a pivotal role in the delivery of services to our students (prospective and current) as well as their families.
- The Advisor (and the One Stop) is the public facing doorway for all of the Student Business Service units within Enrollment Management.
- Provide exceptional customer service to prospective and current students, and families as it relates to all student business service areas; including (but not limited to) financial aid, billing, payment, registration, student employment, parking and ID card access;
- Help resolve student issues through walk-ins, phone calls, and emails and follow through with all necessary processes required to ensure successful resolution of these issues;
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