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District Manager
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Full-time
- The Retail District Manager (DM) is responsible for delivering profitable growth of sales and services within the district.
- This position leads a team of General Managers across his/her store base to execute and deliver on all sales, service, and operational programs to achieve the Staples US Stores team objectives in our omni-channel environment.
- The DM must maintain a constant presence throughout his/her district to, a) foster a customer-centric, sales/profit driving approach to business across the stores, b) serve as champion and role-model for Staples Values and Commitments, and c) ensure customers enjoy a seamless, Omni-channel shopping experience.
- They must direct GMs to research and resolve inquiries and complaints promptly to provide exceptional resolution and a lasting, positive impression on our customers.
- Driving Execution – Direct and coach GMs on how to achieve success across all sales, service, and profit categories with a high degree of honesty and integrity.
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