Cengage Learning

Our District Field Sales Manager will oversee a team of 7-9 Account Executives throughout the region.. Appropriately deploy Customer Success Manager to provide pre-sales support for digital product sales, with a focus on driving large digital adoptions. Work with internal teams (Marketing, HR, Finance, Digital Implementation, Institutional Sales, etc) as needed to achieve District and Company sales objectives. Sales experience in academic publishing, services, or other higher education sales. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

field sales manager

We believe in the power and joy of learning
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values diversity, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.
Our District Field Sales Manager will oversee a team of 7-9 Account Executives throughout the region. Candidates located in Washington DC, Baltimore MD, Wilmington DE, Philadelphia PA, or Trenton NJ are in the best position for travel. We are seeking candidates who are enthusiastic about people leadership and can travel throughout the territory to work with our team of Account Executives in person.
What You'll Do Here:
Develop, manage, and retain top sales talent
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Recruit and hire "best in class", field-based Account Executives and Customer Success Managers to fill open positions
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Provide initial and ongoing training to ensure every AE's and CSM's success
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Provide accurate and meaningful performance feedback to all direct reports
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Identify performance issues and work to address them with a high degree of urgency
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Mange each Account Executive's professional development and sales success through field-based coaching, formal and informal mentoring, and / or additional training as needed
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Coordinating with Sales Program Directors to ensure effective deployment and development of CSM's
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Ensure the retention of top-quality talent through career development / coaching
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Develop and coach AE's and CSM's on consultative selling skills
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Provide feedback as appropriate on assigned Engagement Managers to their respective managers
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Create and execute district- and territory-level sales plans
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Develop and carry out a strategic District sales plan that drives the Region's sales success and digital growth
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Appropriately deploy Customer Success Manager to provide pre-sales support for digital product sales, with a focus on driving large digital adoptions
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Analyze District sales reports, Account Executives' pipelines, and competitive activity to forecast and drive territory growth
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Develop appropriate strategies to take advantage of opportunities and minimize impact of competitive threats
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Ensure Account Executives develop and implement effective territory plans through the strategic use of territory planning tools (e.g. the sales force automation / CRM systems)
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Ensure effective collaboration and communication with internal stakeholders outside the Sales organization
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Ensure communication and collaboration within Higher Ed Sales
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Work with internal teams (Marketing, HR, Finance, Digital Implementation, Institutional Sales, etc) as needed to achieve District and Company sales objectives
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Communicate regularly with internal constituents and partners to ensure complete information flow concerning opportunities, threats, etc.
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Gather market and competitive intelligence in the assigned District and share with appropriate internal personnel
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Assign Customer Success Managers to support digital product training for field sales team through virtual and in-person trainings
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Provide leadership and direction to District sales team
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Communicate Company and Sales vision to team ensuring understanding and commitment
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Communicate District and individual sales goals
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Drive to exceed assigned sales target for the District by working with Account Executives to help them exceed their individuals' sales and product mix objectives
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Provide enterprise-wide account leadership within assigned District (e.g. bookstores, multi-department sales and strategies that affect an entire account)
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Administer District budget and ensure reporting requirements are met
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Manage District expense budgets including sampling and overall cost center, monitor expenditures by team members and work with them to ensure budgetary compliance
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Complete all required reports in a timely manner
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<h3>Skills You Will Need Here</h3>
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Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint), Adobe Acrobat, and social media web platforms
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Superior organization skills and strong attention to detail and diligent follow up is essential.
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Demonstrated ability to anticipate needs and situations before they are fully developed.
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Superior time management skills and proven ability to handle multiple tasks and competing and shifting priorities are essential
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High energy and good communication (people want to be around you)
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Ability to work in a collaborative environment
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Very strong interpersonal skills and the ability to establish relationships with partners, including staff, customers and other members of the executive team
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Experienced verbal and written communication skills
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Demonstrated proactive approaches to problem-solving with strong decision-making capability
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Emotional maturity
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Highly resourceful team-player, with the ability to also be very effective independently
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Proven ability to handle confidential information with discretion
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Ability to meet deadlines in a fast-paced environment
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Forward looking thinker who actively seeks opportunities and proposes solutions
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Avid learner who seeks feedback and consistently expands skills
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Basic (Required):
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BA/BS degree or equivalent work experience
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Minimum 4-5 years of progressive experience in Sales, Marketing, or Management
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Driven to succeed
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Proven track record in sales, sales management and leadership
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Strong business acumen and excellent team-building skills
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Excellent leadership and people skills, problem-solving skills, organizational skills
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Desire for continuous learning and improvement
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Proficiency in PC and Microsoft Office applications
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Demonstrated ability and quantifiable success in leading corporate initiatives
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Located within the assigned sales district
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Ability to travel 40-50% overnight; must be able to travel by both auto and air
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<h3>Preferred</h3>
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2+ years of managerial/leadership experience
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Experience mentoring and developing others
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Sales experience in academic publishing, services, or other higher education sales
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Experience working with digital sales products/applications
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Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.
Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.
Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Base Pay Range
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$84,400.00 - $135,000.00 USD

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