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Dispatch Manager
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- Roto-Rooter, America’s premier plumbing and drain cleaning company, is the name that home-owners and businesses turn to for select quality services.
- We are looking for an individual to lead our dispatch function at a Corporate Call Center, foster a team environment through training, process improvements, and implementation for the market, and oversee our staff of market coordinators as our DISPATCH MANAGER.
- Complete and conduct performance reviews for dispatch personnel, and make salary recommendations to the Call Center Manager
- Coordinate with branch personnel and other dispatch team members to reach and maintain minimum company and branch standards for conversion rates, void rates, and no revenue rates within the respective market
- Assist Call Center Manager with call center operations.
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