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Direct to Consumer Specialist - Sonoma Cutrer Vineyards
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- CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal.
- To meet the diverse demands of the position, the Specialist also has knowledge of the tasting room operations, wine products, shipping practices, digital recruitment and selling, brand marketing strategy and internal operating processes.
- Provides regular and exceptional customer service over the phone and email to club members, online purchasers, and tasting room visitors as needed.
- Supports DTC Manager in coaching tasting room staff on club process, recruitment, retention, and online initiatives.
- Hospitality and Events (25%) Supports the Tasting Room 1-2 days a week during periods of high traffic, providing front of house and back of house support including hosting tastings and assisting with winery pickups.
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