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Customer Success Operations Lead
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$139,500 - $180,000 a year
Full-time
- Watershed is on a mission to help companies measure, reduce, remove, and report their emissions.
- Success in this role depends on expertise in both strategy and operations, plus a desire to work in a dynamic and fast paced environment.
- Retention strategy, organizational design, coverage, target setting, headcount, and capacity planning
- Responsible for an accurate Retention Forecast, including forecast methodology, analytics model, and running forecasting cadences
- 7+ combined of years experience in customer success operations, strategy and/or analytics; SaaS experience is a plus
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