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Customer Success Manager (Insurance Vertical)
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$65,000 - $97,000 a year
Full-time
- With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market.
- We are seeking an experienced Customer Success Manager (CSM) for our insurance vertical to build a strong relationship with a select group clients.
- As an Invoice Cloud Customer Success Manager, you will be focused on three key areas, retention, growth and advocacy.
- Gain an understanding of the processes for the implementation team, client services team, IT, sales, boarding and training groups.
- The plan will include: Introduction as the CSM, presentation of current list of outstanding issues and proposal for resolution; plan for adoption and new product growth.
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