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Customer Solution Specialist
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Full-time
- SummaryThe Customer Service Representative is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers.
- Perform, execute and coordinate all work including technical matters related to customer service activities.
- Provide conveyor recommendations and technical assistance for conveyor belting solutions.
- Utilize telephone sales and support skills to create interest and offer value-added products and services to customers.
- Meet or exceed departmental KPI requirements.
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