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Customer Service Rep (Healthcare Insurance)
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$20 an hour
- Provide customer service and support to both internal and external clients, responsible for the timely and accurate set-up, ongoing maintenance, and support of clients accounts for both H&B and COBRA. Maintains a knowledge of the products and services supported by the Agency.
- Ensures timely and accurate problem resolution in support of Agency client retention goals.
- Initiating timely set up process all documentation related to set up maintenance of the client account.
- Responding to inbound calls and places outbound calls required by the business unit.
- Maintains accurate recording of all internal and external communications.
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